Jenny Grundy
October 2016

To all the staff at Nightingale Hall. When Sonia agreed to take my Dad, Richard none of us had any idea how ill he was, except perhaps him.

I now think he was desperate to find a safe, caring place in which to spend his last time. I am very thankful that he found you. He was only with you 10 days, he passed away very quickly, which in truth was what he wanted.

Thank you for giving him and the rest of his family peace of mind, for carrying out his wishes and for treating us all with kindness, respect and dignity

Judith, Rob and Lynn
October 2016

Dear Allison, just to say a big thank you for the excellent care Mam received while staying at Heatherdale. Thank you also for your friendship and good humour. We’ll never forget.

Please accept this donation in lieu of flowers towards your resident’s fund

Tricia and Dave Palmer
October 2016

To all staff, just a few words to compliment everyone on your fantastic home. The service, care, attention and support is beyond excellent.

Although we nearly lost Ray last weekend, the rapid response from your staff saved his life.

Ray’s home is Heatherdale and everyone there is his family. Thank you all for making his comfortable and welcome day and night.

Angela and family
September 2016

I would just like to say a huge thank you to all the staff at Heatherdale. You really have been outstanding, an amazing bunch of hard working and very caring individuals.

Your commitment and dedication to the residents at Heatherdale is second to none.

During Vera’s last days you were there, not only for her but myself and others and for that I thank you from the bottom of my heart

Thank you and best wishes

Christine Bowwing
September 2016

My family and I would like to thank you for the wonderful care that Florence Yarrow received during her 18 months stay with you. She was very happy at St Catherine’s.

In particular I would like to mention her care during her last week which was excellent. All the staff were exceptionally kind and caring with a high standard of nursing care shown. It meant such a lot to us.

Thank you and best wishes

From Gordon’s family
September 2016

To Allison and all the staff. Lilian and all Gordon’s family wish to express our sincere gratitude for the excellent care you gave to Gordon during the 7.5 years he was at Heatherdale.

Nothing was too much trouble to you and the care and service each and every one of you provide is second to none and we cannot speak more highly of you. Thank you so much and kind regards to you all

Doreen’s family
August 2016

To all the staff at Whorlton Grange.

Thank you so much for everything you did to make Mam’s life at Whorlton so special. She was very happy with you all to take care of her and she loved everyone there.

Hilary Schaad
July 2016

Just a note to thank you and all your staff for the loving care you gave to Mum during her time with you in St Catherine’s.

As you know, I was so thankful that you were with her at the end and I know you were instrumental in her being able to be discharged from hospital back into your care, also that you were able to keep her calm and comfortable during her last days with you.

Naturally, we are extremely sad, but realise it was the best thing for her, unfortunately this horrible disease robbed us of our Mum a long time ago. She was a lovely Mum and Gran and we will never forget her.

I want you to have this gift, it's so little for all you have done and you kept me calm in the end too. This is a small token from me to thank you for all your help.

Please give our sincere thanks and praise to all the staff who took care of Mum, we will be eternally grateful.

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